MANAGER'S TOOLBOX: Giving Feedback
Although
times are changing with the reservation youth growing up
with more self-confidence and self esteem than their
parents they are still plenty of Indian who have low
self-esteem and this affect how they give and react to
feedback. An Indian with low self-esteem is often critical
and gives critical feedback. This type of individual often
has a difficult time accepting even the mildest form of
constructive feedback and will respond in a very negative
manner.
Then there are the types of families who give little or no
feedback at all. Instead, the family member will act as if
nothing occurred, good or bad. They may smile when
something good occurs, and will become
“unreadable” when something negative
occurs.